1. Goods submitted for return/exchange will only be accepted if:
- Returned within 14 days from date of purchase;
- It’s in its original condition;
2. The purchaser presents the original till slip/invoice and credit card receipt where applicable.
3. Claims of defects in goods, unless clearly visible, will be subject to investigation prior to the provision of a remedy.
4. No option of a refund/exchange if goods have been specifically made or ordered, damaged, misused or damage amounts to ordinary wear and tear.
5. For hygiene reasons, earrings will not be accepted for return or exchange.
6. Credit is only valid for 6 months